Privacy Policy
BADEP Inc. · Last updated: 6 November 2026
1. Who we are
BADEP Inc. is a company based in Brossard, Quebec, Canada. We help companies with AI, Odoo ERP and cloud hosting. This policy explains how we handle personal information when you visit www.badep.ca, contact us, book a call, subscribe to our newsletter, fill in one of our LinkedIn forms, or work with us as a client.
Address: 8115 Boulevard du Saint-Laurent, suite 1003, Brossard QC J4X 0C4
2. Who is responsible for your information
Person responsible for the protection of personal information: the Privacy Officer (the President of BADEP Inc.)
Email: [email protected].
This person makes sure we follow this policy and the law, and answers your questions and requests.
3. What we collect and why
| Where | What we collect | Why |
|---|---|---|
| Contact page (/contactus) | Name, email, company, subject and message. The form sends them to us by email. | Reply to you |
| Hosting page form | Name, email, company, number of users, current Odoo host, whether you can give us access to backups and source code, extra information you add, and your consent. It creates a lead in our CRM. | Follow up on your request |
| Discovery call booking (/appointment) | Name, email, phone number, services of interest, what you need, and optional details about your current Odoo setup (hosting, users, access to backups and code) | Arrange the call |
| LinkedIn Lead Gen Forms | Name, email, job title, company name, where your Odoo is hosted today, number of Odoo users, and your consent | Follow up on your interest in our services |
| Newsletter | Email address | Send you news about our services |
| Emails you send us | Your email address and what you write | Reply to you |
| LinkedIn advertising | Information LinkedIn shares with us about the campaign results | Measure and improve our ads |
| Client contracts and invoices | Names, work emails and phone numbers of client contacts, and billing details | Deliver our services, invoice, and keep accounting records |
Our website records visits (pages viewed, approximate location, device and browser type) with Odoo's built-in visitor tracking and, only after you accept optional cookies, with Cloudflare web analytics.
We collect only what we need for these purposes. We do not knowingly collect information from children under 14; if we learn that we have, we delete it unless a parent consents. We do not sell personal information.
4. Your consent and how to withdraw it
We collect and use your information with your consent, which you give by submitting a form, ticking the consent box, or accepting cookies.
We ask for your consent again before using your information for a new purpose. We send the newsletter only if you subscribed or gave us your express consent.
You can withdraw your consent at any time by writing to [email protected]. You can unsubscribe from the newsletter with the link in each message. Withdrawing does not affect what we did before.
When you unsubscribe, we stop sending you messages within 10 business days.
5. Cookies and similar technologies
Our website uses cookies that are needed for it to work. A cookie banner lets you accept or refuse any other cookies, and we load them only after you accept. You can change your choice at any time or delete cookies in your browser settings.
| Category | Examples | Needs your consent | Purpose |
|---|---|---|---|
| Essential | Odoo session and language, your cookie choice, Cloudflare security | No | Keep the site working and secure |
| Site visits | Odoo visitor tracking | No | Count visits and see which pages are useful |
| Analytics | Cloudflare web analytics | Yes | Measure how the site is used |
| Advertising | LinkedIn Insight Tag | Yes | Measure the results of our LinkedIn ads |
We use the LinkedIn Insight Tag to measure the results of our LinkedIn ads. It loads only after you accept cookies.
6. Who receives your information
We share information only with providers that help us run our business:
- LinkedIn: collects the Lead Gen Form data and hosts our ad campaigns. We receive your answers and keep them in LinkedIn's campaign tools or in our CRM.
- Odoo: runs our website and our customer relationship management (CRM) system, where website form leads are stored. It is hosted on Amazon Web Services in Canada (Montréal region, ca-central-1).
- Cloudflare: delivers and protects our website and provides web analytics.
- Microsoft 365: our email and document storage.
- AI assistants (Claude, from Anthropic): approved business tools we use internally to draft and organize work. We use business accounts only, set so the provider does not train its models on our data, and a person at BADEP reviews every output. We never use personal AI accounts.
These providers may use your information only to provide their service to us. We may also disclose information if the law requires it.
Each provider receives only what it needs and is bound by written terms on confidentiality and security.
7. Transfers outside Quebec and Canada
Some providers listed above store or process information outside Quebec, including in other provinces and in the United States. Before information leaves Quebec, we assess how sensitive it is, why we send it, how the provider protects it and the laws of the place where it goes. We send it only if that assessment shows adequate protection. Information sent abroad may be accessible to authorities there under local law.
8. How long we keep it
We keep information only as long as needed for the purposes above. We keep leads, contact requests and client records for 5 years after our last contact with you. We keep newsletter subscriptions until you unsubscribe. Where the law requires us to keep a record longer, such as accounting records, we keep it for that period. After that, we delete or anonymize the information.
9. Security
We use reasonable measures to protect your information, such as access limited to people who need it and sign-in controls on our systems. No system is completely secure. If an incident presents a risk of serious injury, we will notify you and the Commission d'accès à l'information as the law requires.
We keep a register of confidentiality incidents, and our staff are bound by confidentiality.
10. Your rights
You can ask us to:
- tell you what personal information we hold about you and give you a copy;
- tell you how we collected it and who received it;
- correct information that is inaccurate or incomplete;
- delete it, or stop using it;
- give you your information in a commonly used technological format (portability);
- stop sending you messages.
To exercise a right, email [email protected]. We may ask you to confirm your identity. We will answer within 30 days, free of charge.
11. Complaints
If you are not satisfied with our answer, contact us first. You can also file a complaint with the Commission d'accès à l'information du Québec: www.cai.gouv.qc.ca.
12. Automated decisions
We do not make decisions about you using only automated processing, and we do not profile you.
13. Information we handle for our clients
When we implement, host or support Odoo or AI platforms, we may have access to personal information that belongs to our clients, such as their customers' or employees' data. Our client remains responsible for that information, and we act as its service provider. We use it only to deliver the service and on the client's instructions, protect it as described above, tell the client promptly of any incident, and return or delete it when the service ends. Questions about that information should go to the client concerned; we will help them answer.
14. Our internal rules
We have internal rules on who can access personal information, how long we keep it and how we destroy it, how we handle incidents and complaints, and how our staff and AI tools may use information. We assess the privacy risks of any new system or project that involves personal information before we start it.
15. Changes to this policy
We will update this page when our practices change and show the date at the top.
If a change affects how we use information you already gave us, we tell you before it applies.
16. Contact
BADEP Inc. · [email protected] · https://www.badep.ca
This policy was prepared with AI assistance and approved by BADEP management. It is not legal advice.