Coming soon: AI for your Odoo support
Get answers to your Odoo tickets without waiting on outside help
The Odoo Autonomous Assistant is an AI agent that will handle your Odoo support tickets. It will look for the cause in your own system and code, then draft the fix for a person to approve. It is coming soon.
Book a free discovery call See what it will do
When something goes wrong in Odoo, the answer often waits
When something breaks in your Odoo, or someone asks how to do a task, the answer waits for a person with the right knowledge. Your team loses time, and you depend on outside help.
The assistant will read the ticket and ask for missing details. It will look at your real setup, without changing anything, and at your custom code. Then it will prepare the answer, or a proposed fix with tests.
Your people, or ours, review and approve every reply and every change. The assistant will work on tickets at any hour, like a full-time consultant, for a fraction of the cost.
What the assistant will do
1
Triage
It sorts each ticket and asks for any missing details.
2
Answers
It answers questions and how-to requests as drafts for a person to check.
3
Investigation
It looks into bugs using your real setup, in read-only mode, and your code.
4
Suggested fix
It suggests a fix: a setting to change, a workaround or a code change.
5
Proposed code change
It drafts the code change, called a pull request, with tests. A person reviews it and adds it to your code.
6
Knowledge
It turns answers that come up again and again into knowledge articles.
You stay in control
The assistant can read your Odoo but cannot change it. Nothing is sent, added to your code or changed in your live Odoo without a person's approval.
Read-only access, enforced by Odoo's own access rights
A person approves every reply and every change
Every action is linked to its ticket
Use it on its own, or with the 6 Sages
What you will need
To use the assistant, you will need:
- an Odoo database, with access to the place where your custom code is stored;
- a test copy of your Odoo, called a staging environment;
- a ticketing system for support requests.
You can use the assistant on its own, or add it to the 6 Sages agents you already use. We are building it for our own Odoo support first.
Tired of waiting on Odoo support?
In a free 30-minute call, we look at your tickets and show you what the assistant would handle.
Related services: all AI offers, the 6 Sages, Odoo support and Odoo hosting.
Prefer to write? Send us a message at [email protected] and we'll reply by email.
Book a free discovery callOdoo is a trademark of Odoo S.A.